Link light on the switch or NVR port?

Re-terminate and test the cable.

Found by the vendor tool (SADP or IP Utility)?

Factory-reset with the manufacturer's procedure, on the same physical LAN.

Is the camera's IP in the NVR's subnet?

Set the camera IP, mask and gateway to the NVR LAN.

Does login work in a browser?

Activate the camera or reset the password with the vendor's current tool.

Added with the right protocol?

Try ONVIF, and create an ONVIF user on the camera if that brand requires one.

Under the channel and bandwidth limit?

Lower the bitrate or use an NVR with more channels.

Firmware current on both?

Update the camera and the NVR firmware from the manufacturer.

Online. Record a test clip.

The checks passed. Record a test clip.

HireLV Handbook › Troubleshoot › Video › Camera not showing on NVR

Camera offline or not showing on the NVR

Suggest a correction

Eight yes or no checks, from power to firmware. Each no lands on a fix.

The order is general field practice, not one vendor's procedure. Brand lines are flagged.

Checks

Camera LED or IR on?
Link light on the switch or NVR port?
Found by the vendor tool (SADP or IP Utility)?
Is the camera's IP in the NVR's subnet?
Does login work in a browser?
Added with the right protocol?
Under the channel and bandwidth limit?
Firmware current on both?
Online. Record a test clip.

Camera LED or IR on?

If no: Check PoE: port budget, class, and injector.

Yes No

Notes

A camera that was never activated will not log in.
PoE budget runs out from the last camera plugged in.
Two cameras left on the same default IP conflict.

Planning aid only. Values are typical and vary by manufacturer, code edition and jurisdiction. Verify with manufacturer data, NEC/NFPA/TIA and the local AHJ. HireLV is not liable for designs based on these tools.